Customer Service
Delivery TEMA
We offer flexible and convenient delivery options to ensure your order arrives smoothly. Choose from free in-store pickup, delivery directly to our showroom, or shipping via your preferred courier (shipping costs covered by the sender). We strive to provide a fast and hassle-free delivery experience.
We offer free delivery to the following areas
- Denpasar City
- Badung Regency, including Kuta, South Kuta, North Kuta, and Mengwi (Cemagi and Pererenan)
- Gianyar Regency, including Sukawati and Ubud
- Surabaya City
For deliveries outside these areas, additional charges will apply based on the distance or will be routed through other couriers or online delivery services, with the cost borne by the buyer. All deliveries are scheduled, but if you need same-day delivery, we can arrange online courier services, with the cost covered by the buyer.